Let users pay without logging into a PayPal account

  • OCAF
    Asked on February 16, 2021 at 1:18 PM

    I need for our members to be able to choose to pay without logging into a PayPal account or setting up a guest account. I thought that option, which read as "Pay with Debit or Credit Card" & did not require an email address, had been offered on the form I created. But now I only see "Checkout as Guest", which requires the person give an email address. I don't know if I inadvertently changed something or if I am thinking of a different form.

    Is it possible to offer this option through PayPal? If so, what might I have changed on the form &/or how do I set it up?

  • David JotForm Support Manager
    Replied on February 16, 2021 at 4:12 PM

    Good day, thank you for contacting us. You are using the PayPal Personal integration. This does not offer the option to pay via credit card.

    If you want to give that option, you can use the PayPal Business integration instead: https://www.jotform.com/help/737-how-to-integrate-paypal-business-with-jotform

    Note: you need to have an PayPal Business account to use that integration.

    Let us know if you have more questions.