CSV Bulk Uploader Questions

  • Profile Image
    Asked on February 16, 2021 at 04:39 PM


    I'm having trouble with the CSV Uploader. I've managed to format the first line of my csv exactly to what the app asks for (even though this differs wildly from the headers when you download data from the same form), and I've also included the example line. What I get however is that some of the column names end up in new rows and incomplete data populating the rest of the rows: i.e. when uploading a csv with only 30 lines, 32 rows are created and not all column data are included.

    Is there a maximum to the number of columns the uploader can handle?

    You might also want to clarify some of the instructional language on the uploader site as it's not clear you need to include two lines.



  • Profile Image
    Answered on February 16, 2021 at 08:42 PM

    Hello There!

    Thank you for your message.

    I already clear the cache in your account and reset the API services, please try again to upload your file, since there is no actual limit.

    Please feel free to reach out if you have other questions or need some more help. I will be happy to help!