File Upload - Not working

  • Jon_Weiner
    Asked on February 16, 2021 at 11:18 PM

    File Upload - Pictures can only be seen within Jotform. We have the submissions auto-forwarded to a company email and when we click the link but when I click the link to the file through our email, it comes to a failed 404 page.

    https://form.jotform.com/210468406129151

    https://form.jotform.com/210463617005042



    1613535488 602c990085144 Screen Shot 202 Screenshot 10

    Jotform Thread 2903468 Screenshot
  • Rehan Support Team Lead
    Replied on February 17, 2021 at 2:55 AM

    Greetings,

    You can fix this from the account privacy settings on the page below.

    https://jotform.com/myaccount/settings

    1613548508 602ccbdcbd755 Screenshot 10

    Should you need further assistance then please let us know.

    Thanks