Need help updating survey recipients

  • Valerie Kuscenko
    Asked on February 17, 2021 at 8:30 AM

    Good morning,

    We are currently using a jotform and have been unable to successfully update the recipients for one of our surveys.

    This is the form: https://www.jotform.com/build/202575812192152

    The email recipients have been updated but the changes have not taken. The screen shot below shows the changes made and intended recipients, but it keeps reverting to the prior email recipients.

    Jotform Thread 2904341 Screenshot
  • Jed_C
    Replied on February 17, 2021 at 8:52 AM

    This seems to be a duplicate ticket of https://www.jotform.com/answers/2904333. Please refer to the link so you can see the reply of my colleague.