Need help updating survey recipients

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    Valerie Kuscenko 
    Asked on February 17, 2021 at 08:30 AM

    Good morning,

    We are currently using a jotform and have been unable to successfully update the recipients for one of our surveys.

    This is the form:

    The email recipients have been updated but the changes have not taken. The screen shot below shows the changes made and intended recipients, but it keeps reverting to the prior email recipients.

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    Answered on February 17, 2021 at 08:52 AM

    This seems to be a duplicate ticket of Please refer to the link so you can see the reply of my colleague.