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Matthew_Brown_mattAsked on February 17, 2021 at 7:23 PM
I'm trying to update a single custom field (Date Contract Signed) in ActiveCampaign upon submission of my form.
The integration looks to be correct. I match the email address and then set the date, but the date is never updated. I have a secondary integration to add a contact note in ActiveCampaign which works fine.
Am I missing something? I feel like everything is setup correctly, and I've tried removing and adding that integration again, but the field is never updated.
Page URL: https://form.jotform.com/210475149935057 -
Patrick_RReplied on February 17, 2021 at 11:36 PM
Hi Matthew! In your ActiveCampaign integration, please specify a list for your contacts (as shown in the screenshot below) and try again.
In case this doesn't work; let us know.
Thank you!
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Matthew_Brown_mattReplied on February 18, 2021 at 9:51 AM
That did it!
After I submitted the form I refreshed my activecampaign account and saw the note was posted but not that date. A few seconds later I refreshed it and it posted the date.
Thanks!