Completed Jotform Being Uploaded to Dropbox Twice

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    Callum 
    Asked on February 18, 2021 at 10:21 AM

    I'm having an issue with a Jotform being uploaded to Dropbox twice whenever it is completed. It only happens with one file, all others are working fine.

    I've tried removing and re-adding the integration but this hasn't helped.

    I'm not familiar with JotForms and I've not been able to find a resolution for this on Google on in the forums. Apologies if there is one and I've missed it.

    I'm waiting on the URL being sent over to me so I can't add that right now. If you need any more info please let me know.

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    ashwin_d
    Answered on February 18, 2021 at 12:11 PM

    It seems you have created one more thread for the same question and one of my colleague is already responding to you in the following thread: https://www.jotform.com/answers/2907602

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    Callum 
    Answered on February 23, 2021 at 10:33 AM
    Hi,
    Sorry for the delay in getting back to you.
    The URL for the Jotform site:
    https://eu.jotform.com/build/70162589745364
    I have tried adding Unique Submission filters such as Checking Cookies and Checking Cookies and IP but they seem to stop the form from being submitted altogether.
    Thanks,
    Callum
    Callum Brown
    The Exchange, 130 Cubie Street, Glasgow G40 2AF
    0141 552 0000 | www.silvercloudltd.com
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    VincentJay
    Answered on February 23, 2021 at 02:16 PM

    My colleague already answered you on this ticket: https://www.jotform.com/answers/2907473

    To avoid confusion, please refer to the main ticket. Also, please try adding the Captcha form field to your form to avoid getting the Submit button click twice. Here's a guide: https://www.jotform.com/help/205-how-to-add-a-captcha-field