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scarletchildAsked on February 19, 2021 at 9:21 AM
I’ve never had this problem with you guys before, but suddenly my clients can’t upload photos anymore to the form. The signature also doesn’t come in on my end. I tried deleting some old submissions with lots of photos uploaded to try to help but I don’t think it did anything.
could you please look into this? I just opened my commissions so I need this fixed ASAP.
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Richie JotForm SupportReplied on February 19, 2021 at 11:35 AM
We do apologize for the inconvenience.
I have tested your form but I can't seem to replicate the issue at my end.
I am able to upload field and add my signature.
Kindly check my submission.
I have cleared your form cache.
Can you please test your form again and let us know if the issue still remains?
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scarletchildReplied on February 19, 2021 at 11:55 AMOkay great thank you! I guess I just needed to delete some of the submissions with a lot of uploaded media.
Thank you!
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