First Name in Email

  • summitmn
    Asked on February 19, 2021 at 12:03 PM

    I'm trying to call a person's first name in the confirmation email. It worked originally when I used {Name:first} but I changed the name filed to Your Name. So now I have {yourName:first} and it doesn't work. Any ideas?

  • enterprisesupportteam
    Replied on February 19, 2021 at 4:06 PM

    Hello @summitmn,

    Thank you for contacting JotForm Support.

    I reviewed your form and I found that the unique name of the "Your Name" field is actually {fullName}. So, the correct way to get the first name would be {fullName:first}

    Here is a screenshot of your form for reference:

    1613768735 6030281f0669c  Screenshot 10