I have not received the email to verify my account

  • Profile Image
    bluecard
    Asked on February 20, 2021 at 10:36 AM

    Hello Jotform ,

    I am not getting the verification code via email and it is not allowing me to be

    able to use your website. I have upgraded to the bronze membership.. Kindly ,

    lets know why it is such problem.

    Best Regards.

    1613835394_60312c823ac6d_002.jpg1613835394_60312c823a0e3_001.jpg1613835393_60312c818631d_003.jpg

  • Profile Image
    Katherine_W
    Answered on February 20, 2021 at 06:24 PM

    Hi there,

    Happy to help!

    I have manually resent the verification email to you at bluecard@i.ua and have verified in our mail log that this email was sent.

    Have you checked your Spam/Junk folder for this email? Please let us know if you have received this.

    Thank you!