Why has my account been suspended?

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    basmaaboghazala 
    Asked on February 20, 2021 at 12:54 PM
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    Katherine_W
    Answered on February 20, 2021 at 08:03 PM

    Hi there,

    Happy to help!

    It looks like your account has been suspended due to multiple forms in your account as they have form fields that are in violation of our Terms of Use: https://www.jotform.com/terms/

    Namely, your forms 202835170432549 and 202283711939559 are asking for login credentials, which is in direct violation of the following section of our Terms of Use (as linked above):

    1613869293_6031b0ed48f31_


    We can certainly reactive your account, but we will need to either delete these forms or delete the offending fields.

    Please let us know how you'd like to proceed.