PDF download was blank

  • Adam Pollak
    Asked on February 20, 2021 at 1:31 PM

    The .pdf that was sent to me was blank when I downloaded it

  • Kat JotForm Support
    Replied on February 20, 2021 at 7:58 PM

    Hi there,

    Happy to help!

    For clarification: had you filled out a form and received an email confirmation of your submission and it was the PDF within that email that was blank?

    Have you had a chance to contact the owner of the form yet? If not, I highly recommend contacting them to let them know of the issue.

    Thank you!