Downloading Submissions

  • Bridgham_Jessica
    Asked on February 22, 2021 at 3:24 PM

    I'm having trouble downloading multiple submissions. I can download them but the files I receive are blank and unable to be opened.

  • Jed_C
    Replied on February 22, 2021 at 8:42 PM

    I checked your data here https://www.jotform.com/tables/203524160835147 and there are only two attachments out of 48 submissions. This means that the exported file will also be empty since you don't have any attachment inside the submissions page.

    1614044550 60345d8608f3f attachment Screenshot 10

    Please check and confirm.