Downloading Submissions

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    Bridgham_Jessica
    Asked on February 22, 2021 at 03:24 PM

    I'm having trouble downloading multiple submissions. I can download them but the files I receive are blank and unable to be opened.

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    Jed_C
    Answered on February 22, 2021 at 08:42 PM

    I checked your data here https://www.jotform.com/tables/203524160835147 and there are only two attachments out of 48 submissions. This means that the exported file will also be empty since you don't have any attachment inside the submissions page.

    1614044550_60345d8608f3f_attachment.gif

    Please check and confirm.