My Drop Down is not populating in

  • Profile Image
    Asked on February 23, 2021 at 04:48 PM

    I have integrated with Jot Forms. i built the form and mapped the different sections of my board when I integrated with the API.

    The name, email, phone number, and comments are coming over but when Iselect something from the drop down menu, it does not popluate.

  • Profile Image
    Answered on February 23, 2021 at 10:29 PM

    I checked your form and the dropdown field has multiple selections enabled.

    Please note that the Monday integration does not support the drop-down field when the multiple selections enabled on the drop-down field.

    The integration can only detect the single selection Dropdown list field type in the field mapping.

    I recommend you disable the multiple selection options and test it again. 

    Please let us know if you need further assistance.