My Drop Down is not populating in Monday.com

  • JjCiocchetti
    Asked on February 23, 2021 at 4:48 PM

    I have integrated Monday.com with Jot Forms. i built the form and mapped the different sections of my board when I integrated with the API.

    The name, email, phone number, and comments are coming over but when Iselect something from the drop down menu, it does not popluate.

    Jotform Thread 2919721 Screenshot
  • Girish JotForm Support
    Replied on February 23, 2021 at 10:29 PM

    I checked your form and the dropdown field has multiple selections enabled.

    Please note that the Monday integration does not support the drop-down field when the multiple selections enabled on the drop-down field.

    The monday.com integration can only detect the single selection Dropdown list field type in the field mapping.

    I recommend you disable the multiple selection options and test it again. 

    Please let us know if you need further assistance.