My Drop Down is not populating in Monday.com

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    JjCiocchetti
    Asked on February 23, 2021 at 04:48 PM

    I have integrated Monday.com with Jot Forms. i built the form and mapped the different sections of my board when I integrated with the API.

    The name, email, phone number, and comments are coming over but when Iselect something from the drop down menu, it does not popluate.

    Screenshot
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    gerardw
    Answered on February 23, 2021 at 10:29 PM

    I checked your form and the dropdown field has multiple selections enabled.

    Please note that the Monday integration does not support the drop-down field when the multiple selections enabled on the drop-down field.

    The monday.com integration can only detect the single selection Dropdown list field type in the field mapping.

    I recommend you disable the multiple selection options and test it again. 

    Please let us know if you need further assistance.