PDF downloading stopped working

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    Gillani
    Asked on February 23, 2021 at 09:45 PM

    HI,

    I cant download filled forms in pdf anymore. It suddenly stopped working. I have downloaded many PDFs successfully but this option isn't working anymore.

    after the download is complete and when i try to open the downloaded form with PDF acrobat reader the following message pops up which is new.

    1614134623_6035bd5fe915f_please help

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    jherwin
    Answered on February 24, 2021 at 04:44 AM

    We are sorry for the inconvenience this may have caused. We are aware of the situation and have already alerted our backend team about it. We will let you know here once we have an update on this.

    Thank you for your understanding.

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    Gillani
    Answered on February 24, 2021 at 10:00 AM
    Thanks for the update!
    As long as this is going to be fixed...all is well!
    ...
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    Sonnyfer
    Answered on February 24, 2021 at 03:20 PM

    Thanks for patiently waiting. We just received word from our developers that the issue is now fixed. You should now be able to download and view PDF in Jotform tables.

    Kindly check the same on your end and let us know if you need further assistance.

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    hamzaimran
    Answered on February 24, 2021 at 03:27 PM

    Its still not working for me
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    Sonnyfer
    Answered on February 24, 2021 at 04:46 PM

    Hello @hamzaimran - Let me address your concern on the following ticket link to avoid confusion. https://www.jotform.com/answers/2923204