How to allow multuiple submissions?

  • eliesha
    Asked on February 24, 2021 at 6:14 AM

    Hi,


    I created a form here for free and received 3 submissions, however, the same person needs to fill-up the form and it is not going through.

    Page URL: https://submit.jotform.com/submit/203492320689459/
  • Bojan Support Team Lead
    Replied on February 24, 2021 at 8:24 AM

    Greetings.

    I have checked your account, and it looks like you have enabled Unique Submission from the form settings:

    screenshot 3898 Screenshot 10

    To allow multiple submissions, please disable this option. You can also advise your user to remove cookies from the browser, and he will be able to submit the form again.

    Let us know if you have any additional questions.

  • eliesha
    Replied on February 24, 2021 at 9:00 AM
    Where can I see that in the settings
    Thanks & Best Regards,
    For and on behalf of CBD Projects LLC
    Elie Cirujales
    Office Manager

    T :+97142714070
    Po. Box 410558 - DXB
    www.cbd-projects.com
    Please consider the environment before printing this e-mail
    ...
  • Sam_G
    Replied on February 24, 2021 at 10:33 AM

    Hi Elisha,

    You can go to Settings > form settings > Unique submissions.

    1614180729 6036717921144 Screenshot 10I hope this helps.

    Let us know if you need further assistance.