Logo missing on Form

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    Asked on February 24, 2021 at 03:27 PM

    One of my forms is set up correctly for desktop and mobile as accessed through my website, Www.CSGco.net. The form even previews correctly for mobile within Jot Forms, but on a mobile device, the logo has been cut off from the top of the form. This is the form: https://form.jotform.com/210135231736142 Can you please advise?

    Thank you.


  • Profile Image
    Answered on February 24, 2021 at 09:50 PM

    Hi Leslie, thank you for reaching us.

    The issue is caused by custom CSS code. Kindly remove the following code from your form.

    @media screen and (max-device-width:768px){
    .form-all { margin : 0 auto !important;}

    Afterward, kindly try to access the form from a mobile device too. The logo should be showing when accessing from mobile.


    Let us know how it goes.