Unable to embed form to WordPress using plugin

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    Cartercleaning
    Asked on February 25, 2021 at 09:27 AM

    Hi I am using wordpress and have a page which i want to add one of my cleaning application forms. When i click on the pencil icon, i can see the cleaning form I want to choose. yet it does not embed into the page and isnt there when I click update page.

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    Cartercleaning
    Answered on February 25, 2021 at 09:29 AM

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    Bojan_J
    Answered on February 25, 2021 at 12:54 PM

    Greetings.

    Can you please confirm you are using Jotform plugin for WordPress? Please allow me some time to install it on my WordPress site and test it.

    Thank you for your patience.

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    Cartercleaning
    Answered on February 25, 2021 at 12:55 PM
    Yes I am
    Best regards,
    Tausha Carter
    ________________________________
    ...
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    Bojan_J
    Answered on February 25, 2021 at 01:57 PM

    Thank you for your patience.

    I have tested the plugin on the latest WordPress version using both classic and Gutenberg editor, and I had no problems with it.

    After you click on Continue after selecting the form, is the form code added to the post? It looks something like this:

    [jotform id="123456789012345" title="Your form title"]

    Can you please try to clear the browser's cache and then try again?

    Let us know if this solution works for you.