PDFs not working

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    teresamharms
    Asked on February 25, 2021 at 02:23 PM

    I have several forms with PDFs attached. Today, none of the pdfs are showing. We get an error message that says "PDF failed to load" and I don't find the pdf document in form builder.

    1614280997_6037f925e40a1_

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    Jessica_H
    Answered on February 25, 2021 at 10:08 PM

    Hi teresamharms, thank you for reaching us.

    We apologize for this inconvenience. We've received a report regarding this issue and our team has promptly worked into it. It should be resolved now. Could you kindly try to download the PDF from your Tables, Inbox, or PDF Editor again?

    Let us know if the issue still persists.