Email Notification sent to the wrong email address

  • Profile Image
    Hope_Coach
    Asked on February 25, 2021 at 09:52 PM

    I have been testing out my opt-in form, and it keeps coming to my personal email address and not my business address. Please advise.


    Thank you,

    Marcine

  • Profile Image
    Gaetan_B
    Answered on February 26, 2021 at 04:52 AM

    Hello Marcine,

    Thank you for reaching out.


    I can see that you have the "autoresponder" who is sending you the submission that you have filled to the mail address that you have used to fill the form as a "regular user".


    And I also see that you have the Notification email (it sends you a notification email every time a user submits the form), to your info@yourdomain.com business email address.


    Is there a special change that you would like to do?

    Or maybe didn't I properly understood your issue, in which case I apologize.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.