My account has been suspended

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    Emma 
    Asked on February 26, 2021 at 01:12 AM

    Hello team,

    My account has been suspended can you please fix this?


    Many Thanks,

    Emma

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    sylas
    Answered on February 26, 2021 at 06:05 AM

    Hi Emma,

    I've forwarded this issue for further investigation. You'll be notified once it is done. Thank you for your patience.

    Do not hesitate to contact us if you have any further questions.

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    sylas
    Answered on February 26, 2021 at 10:13 AM

    Hi Emma,

    Sorry for the inconvenience. Your account had been auto-suspended by the system, and has just been reactivated. You should be able to login and use your account at the moment. Thank you for your patience.

    Do not hesitate to contact us if you have any further questions.