Must I have a separate account with American Express in order to accept their cards?

  • Michael Hamilton
    Asked on February 26, 2021 at 11:17 AM

    Must I have a separate account with American Express in order to accept their cards?

  • Cecile JotForm Support
    Replied on February 26, 2021 at 3:13 PM

    Hello Michael,

    Are you trying to set up a payment form? May we know the details of your concern so that we could advise you better?

    We look forward to your reply.

    Thank you.

  • Michael Hamilton
    Replied on February 27, 2021 at 11:39 AM

    I have a current Cybersource account allowing me to accept Visa, MasterCard, and American Express. I also have a separate account with Amerciaqn Express from which I received no apparent benefit and I just want to know if Cybersource will process Amercian Express charges without my having that account.

  • John Support Team Lead
    Replied on February 27, 2021 at 5:57 PM

    Please contact Cybersource to verify if your account is able to accept AMEX Cards.

    Also. please refer to this guide: https://support.cybersource.com/s/article/How-can-I-start-accepting-American-Express-AMEX-cards-as-a-payment-type