Must I have a separate account with American Express in order to accept their cards?

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    Michael Hamilton 
    Asked on February 26, 2021 at 11:17 AM

    Must I have a separate account with American Express in order to accept their cards?

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    Cecile_A
    Answered on February 26, 2021 at 03:13 PM

    Hello Michael,

    Are you trying to set up a payment form? May we know the details of your concern so that we could advise you better?

    We look forward to your reply.

    Thank you.

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    Michael Hamilton 
    Answered on February 27, 2021 at 11:39 AM

    I have a current Cybersource account allowing me to accept Visa, MasterCard, and American Express. I also have a separate account with Amerciaqn Express from which I received no apparent benefit and I just want to know if Cybersource will process Amercian Express charges without my having that account.

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    JohnRex
    Answered on February 27, 2021 at 05:57 PM

    Please contact Cybersource to verify if your account is able to accept AMEX Cards.

    Also. please refer to this guide: https://support.cybersource.com/s/article/How-can-I-start-accepting-American-Express-AMEX-cards-as-a-payment-type