Suspended account: Fake loan offer

  • Jayson Alagon
    Asked on February 26, 2021 at 7:10 PM

    Hi Team,

    Hope you are doing well.

    I tried to login to my account, however, I am not able to do so. The form I have created can't be accessed as well. Can you please help me out?

    Looking forward to your prompt response.


    Regards,

    Jayson Alagon

    Jotform Thread 2929624 Screenshot
    Page URL: https://form.jotform.com/210537280984460?fbclid=IwAR1b4rQwraQcj06ZPhdmP-MeC9eO_YvLKALRdu4jKlEiBLAR7019fr_ecRU
  • Ahmed_S
    Replied on February 27, 2021 at 12:44 AM

    Hello Jayson,

    Your account is suspended by our system, our responsible team will review your account and form to check the trigger for this suspension, we will get back to you shortly once we have an update.

    Thank you for your patience.

  • Ahmed_S
    Replied on February 27, 2021 at 1:06 AM

    Hello Jayson,

    In order to reactivate and whitelist your account, we need you to provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to offer such services and use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector that can lead to account suspension.

    We would appreciate your cooperation on this matter.