I'm losing fields entered into my PDF forms

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    Band_Homestead
    Asked on February 26, 2021 at 07:31 PM

    I've been working on entering form fields into my PDFs, but for some reason the connection keeps dropping and I'm losing fields I've already entered. I've had to close the page and restart 2 or 3 times already and I'm having to redo work that's already been done. I'm getting really frustrated. How can I keep my PDF from losing the form fields I've already entered?

    Thanks-


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    Patrick_R
    Answered on February 27, 2021 at 02:18 AM

    Hello! Our apologies for the inconvenience. This should not be happeneing. Can you tell the exact action that you performed which resulted in the breakibng of the PDF connection, like mapping a particular field?

    We'll look into it and get back to you.

    Thank you!

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    Patrick_R
    Answered on February 27, 2021 at 02:24 AM

    Also, let us know the PDF that you're using, is it a fillable PDF?

    We'll wait for your response.

    Thank you!