Monthly submissions usage should not be calculated for next month

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    engaliair
    Asked on February 27, 2021 at 06:50 AM

    my subscription not calculating 1000 submission per month its calculate just once and old submission should not be calculated for next month how come???

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    Mike_G
    Answered on February 27, 2021 at 08:53 AM

    We would like to apologize for any inconvenience. I have recalculated the submission count usage of your account for this month and it now shows you have received 664 submissions for this month. You should also see the same information when you log in to your account.

    The monthly submission usage of your account should reset on the 1st of March. Otherwise, please do no hesitate to let us know so we may help you further.