Updating a form with payment integration

Hello,

If one of our forms with the Stripe payment integration is submitted by a customer and contains an error (e.g. name or phone number is incorrect), can I as the JotForm admin edit the form, but not have a second payment triggered when I submit the form?

Many thanks,
Dan

Thank you for reaching support,

We would be more than happy to assist you in finding out what the issue is.

Please note that the Payment Integrations have a setting "Test Mode" where you can make test submissions without having to make actual payments and using test cards: https://stripe.com/docs/testing#cards.

Let us know if you have any further questions.

Best.

Hello,

It's not an issue, it's a question.

I understand that payment integrations can be put into a test mode.

I was hoping that you could just tell me the answer rather than you suggesting that I do an experiment to get the answer myself.

I'll restate the question another way:

Does a subsequent submission of a form with a payment integration trigger a second payment?

Many thanks,
Dan

I am sorry for the trouble caused to you. Please note that if you edit a submission of payment form, it will not trigger any payment again.

Hope this helps.

Do get back to us if you have any question.