How to have payment plan and discount coupons?

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    EBSDN
    Asked on February 28, 2021 at 03:53 PM

    I want to have a payment plan (which I can do) but also discount coupons. I can do both individually but cant have both on the same form. Is it possible

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    Jessica_H
    Answered on February 28, 2021 at 08:23 PM

    Hi EBSDN, thank you for reaching us.

    To confirm, are you referring to this form: 210227222797858? You can add your payment plan (products) and discount coupon using the Product List. To add a coupon, you may navigate to Coupon within the widget.

    1614561757_603c41dde0ac7_

    Or, are you referring to somewhere else? Kindly elaborate with us so we can assist you.


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    EBSDN
    Answered on March 01, 2021 at 02:58 AM

    It seems that to have coupons you have to sell products and to have a payment plan you have to sell subscriptions. Or is there something I am missing? That is the form I want to use.

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    Vanessa_T
    Answered on March 01, 2021 at 04:44 AM

    In most of our payment fields, you can have a coupon when selling a subscription.

    I assume you are referring to this form, https://www.jotform.com/build/210582092085857, which I can see that you are using Square for your recurring payments.

    Unfortunately, due to the complexity of processing Square payments in the backend, it is not possible to add coupons within it.

    If it's an option for you, you may try using another payment processor.

    https://www.jotform.com/integrations/category/payment-processing