Unable to login

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    Asked on March 03, 2021 at 10:00 AM


    I am attempting to login to my account, as I do several times a day and I am unable to. Each time I enter my username and password, I am not let into the account. Please advice!

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    Answered on March 03, 2021 at 12:12 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now and you should be able to login normally.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.