I cannot login

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    Asked on March 03, 2021 at 10:12 AM

    I cannot login to my account. I cannot access my forms and I cannot reset my password. It says Too many Attempts when I try to reset it.

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    Answered on March 03, 2021 at 12:14 PM

    We are sorry for the inconvenience this may have caused. We have experienced a DB replication lag which caused the issue. However, the issue should be fixed by now. You should be able to login normally and manage the forms.

    Please check and let us know if you still notice any issue. We will be happy to take a look again.