It wouldnt let me login then my account got locked

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    Val 
    Asked on March 03, 2021 at 11:03 AM

    I was trying to log in to my account, but after logging it, it wouldn't display any of the forms. Then after several attempts it now says my account was locked. Please help!

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    Val 
    Answered on March 03, 2021 at 11:04 AM

    Not it wont let me reset the password either, please help!!

    Val

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    Val 
    Answered on March 03, 2021 at 11:07 AM

    My login email is val@ubme.com. I can't log in or reset the password now. please help!!!

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    Jeanette
    Answered on March 03, 2021 at 12:24 PM

    Please accept our apologies for the inconveniences the issue caused to your business. The problem was caused by a database replication lag, but our developers just confirmed to us that the issue was fixed. You can reply if the issue continues in your end.