Form changes are not saved.

  • forms98
    Asked on March 4, 2021 at 8:34 PM

    I need a human being to contact me. I keep trying to edit a form and it keeps wiping out all my edits. But I have so many questions and am getting very frustrated with your website and your system -- starting with the fact that you changed my user name and password when I signed in -- all the way to re-creating a form I had already created and now can't seem to access. Please have someone contact me IN PERSON.

  • Kenneth JotForm Support
    Replied on March 5, 2021 at 1:41 AM

    Thank you for reaching support,

    Please note that when you log into your Jotform account, the session is set to expire in 2 hours, and changes are saved in real-time.

    Are you still not able to login using either your username or email address, what we have on file are forms98 and forms@chicagojewishdayschool.org.

    Is that what you were referring to?

    Awaiting your response.

    Best.