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Ashley WebsterAsked on March 10, 2021 at 6:53 AM
My account has been suspended but I have not broken any rules. Can I please get it reactivated?
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Yau_CReplied on March 10, 2021 at 8:44 AM
Hi,
Thank you for reaching out.
Your account has been suspended due to violation of our policies:
"Form 203204258209145 Requesting Credit Card Info/Phishing/"
Ask your form user for their credit card is prohibited.
You are only allowed to collect payment with payment processors supported by Jotform.
We can re-activate your account only if you allow us to remove the inappropriate content from your form.
Regards,