PDF Form - Invalid - Follow Up

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    Asked on March 11, 2021 at 08:43 AM
    • I have created a new Jotform and when the submit button is hit, it does indeed go to the Jotform site. However, in the PDF version (which is what we need), even when all of the fields are completed, we are receiving an error code (see below) can someone please help?1614867083_6040ea8bdd4f3_
    • Page URL:
    • file:///C:/Users/dwood/AppData/Local/Temp/acrord32_sbx/A97oknta_pokhws<br/>_lgw.htm

    • Edit
    •  Jotform Support
    • Bojan_J
    • Answered on March 04, 2021 at 11:34 AM
    • Greetings.
    • I was able to replicate the problem. I will forward this problem to our Developers and as soon as we hear back from them, we will let you know.
    • Thank you for your understanding.

    I am still awaiting an answer to this problem.....thank you for your prompt help!


  • Profile Image
    Answered on March 11, 2021 at 11:23 AM

    Hi Deanna,

    We're sorry for the inconvenience.

    We have not received any update from our backend team.

    I am sending a note to the concerned team. We will get back to you as soon as we have any updates from them.

    Please refer to your main ticket https://www.jotform.com/answers/2942826.

    We will keep you posted there.

    Thank you.