Users cannot save the jotform questionnaire and return at a later date.

Users cannot save the jotform questionnaire and return at a later date. It seems to delete/not remember the saved progress

Can you please fix this issue ASAP. I have emailed about this before and im really disappointed that it is a recurring error.

Thanks,

Anmol

Hello Anmol,

We apologize for the inconvenience.

I have cloned your form and made a test submission, but I can't seem to recreate the issue from my end. I can access my saved form through the session link I have received on email and using the 'Get shareable link' button:

Is the form embedded on a website? If it is, can you provide us the URL where it is located? Can we make a test submission using your form to take a closer look at the issue?

Thank you. Looking forward to your response.