Jotform Table Formula Stops Updating

  • Profile Image
    maplet
    Asked on March 19, 2021 at 03:45 AM

    Hi, I need help with Jotform Tables. Currently, I am using the table associated with a product order form. I didn't use the shipping function in the form since shipping fees and I am manually entering the amount in the table (in Shipping Fee column). I added another column, Total Amount, with a formula that adds the Shipping Fee with the Order Total (amount taken from the Order Form). It works for awhile then it stops working on new submissions. What should I do? Thanks!

    1616139699_605455b30b525_Jotform table.j

    1616139784_60545608ab1c1_Jotform table f

  • Profile Image
    Rosa_C
    Answered on March 19, 2021 at 07:28 AM

    Hi there,
    Thank you for reaching out to us.
    I have checked your form submissions and it seems that the calculation is correct.

    1616153276_60548abc8c7d1_Kindly check once again on your end and let us know if the issue persists.

    Best.