Jotform Table Formula Stops Updating

  • maplet
    Asked on March 19, 2021 at 3:45 AM

    Hi, I need help with Jotform Tables. Currently, I am using the table associated with a product order form. I didn't use the shipping function in the form since shipping fees and I am manually entering the amount in the table (in Shipping Fee column). I added another column, Total Amount, with a formula that adds the Shipping Fee with the Order Total (amount taken from the Order Form). It works for awhile then it stops working on new submissions. What should I do? Thanks!

    1616139699 605455b30b525 Jotform table Screenshot 10

    1616139784 60545608ab1c1 Jotform table f Screenshot 21

  • Rosa_C
    Replied on March 19, 2021 at 7:28 AM

    Hi there,
    Thank you for reaching out to us.
    I have checked your form submissions and it seems that the calculation is correct.

    1616153276 60548abc8c7d1  Screenshot 10Kindly check once again on your end and let us know if the issue persists.

    Best.