I am currently using the free version of Jotform. I wanted to add Stripe to my form but it is greyed out. Do I need to upgrade?

  • Profile Image
    a.n.ross
    Asked on March 21, 2021 at 07:18 AM

    Hi,

    I am currently using the free version of Jotform. I wanted to add Stripe to my form but it is greyed out. Do I need to upgrade for this to become available?


    Thanks


    Andrew

  • Profile Image
    Patrick_R
    Answered on March 21, 2021 at 09:25 AM

    Hello Andrew! I believe that you're referring to this form: https://www.jotform.com/210560828727863

    Kindly note that the payment widgets can be used on FREE accounts as well. Also, I checked your form; it seems that you already have one payment widget installed on your form (ClickBank); that is the reason all other payment widgets are unavailable.

    Please note that a form can only have one payment widget installed. You can switch from ClickBank to Stripe by following the below steps:

    1616333035_605748ebb14ab_The Easiest Onl

    1616333048_605748f8b5f1f_The Easiest Onl

    Please give it a try. If you come across any issues, let us know.

    Thank you!