Field validation with external data source

  • Profile Image
    Asked on March 22, 2021 at 06:51 AM


    I'm looking to build a form with rather advanced field validation.

    To explain simply, there would be a field in which the user enters a code that needs to be validated based on an external data source.

    The form should only be submitable if the code entered in this field is contained in this external DB table. (Note that this table is constantly updated with new codes and the user should not be able to see its content. )

    According to my current understanding, this is not possible with JotForm. Is there any other way to achieve this? (Something with an API call or Webhooks triggered when entering the code in a field maybe?)

    Thank you in advance for your help.

    Best regards

  • Profile Image
    Answered on March 22, 2021 at 08:38 AM

    Hi, thank you for contacting support.

    We noticed that you opened several tickets related to your concern. We encourage you to open one ticket per question as this saves time and helps us to be more effective as we have all the information on one thread, and we have only one supporter following your situation instead of several supporters starting from scratch at each new multiple threads.

    We'll address your concern here:

    Thank you for your cooperation.