cancel membership

  • Profile Image
    Monika Caltagirone 
    Asked on March 23, 2021 at 03:14 PM

    Hello,

    I paid for the membership subscription and no longer wish to have the subscription. How do I go about canceling it?


    Thank you,

    Monika Caltagirone

  • Profile Image
    Carlos_C
    Answered on March 23, 2021 at 11:40 PM

    Hello There!

    Thank you for your message.

    In order to cancel the subscription and avoid a renewal charge, please go to the billing section here https://support.jotform.com/myaccount/billing and select the free plan.