I am getting error 404 when I try to down the JotForm contents to a CSV or excel. What is the solution?

  • lizadoherty
    Asked on March 23, 2021 at 3:20 PM
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    404 podo Screenshot 10

  • Elton Support Team Lead
    Replied on March 23, 2021 at 11:01 PM

    If you own the file, please make sure you are logged in to your JotForm account so you can download the file. If you want your files to be immediately accessible without logging in, you need to unrequire the login in your privacy settings. Follow this guide: How to Unrequire Login to View Uploaded Files