why is my stripe no longer working with jotform?

  • Profile Image
    Asked on March 24, 2021 at 07:16 AM

    Stripe is not working on my jotforms anymore.

    People can't enter card details.

    Why is this happening?

  • Profile Image
    Answered on March 24, 2021 at 11:00 AM

    Hi there,

    I've checked your form https://www.jotform.com/form/210822979944064, and it doesn't have a stripe payment integrated with it.

    Also, I tested one of my forms integrated with Stripe and had no problem entering card details.

    Could you please try adding Stripe again and see if the issue still persists? and for us to test your form as well.

    Please let us know how it goes.