change username

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    forms785
    Asked on March 27, 2021 at 02:14 PM
  • Profile Image
    Ariel_P
    Answered on March 27, 2021 at 11:46 PM

    Hello there,

    We can change your username for you, but before we do that, please note the following:

    • Custom URLs (e.g. https://www.jotform.com/my_old_username/my_form) will not work anymore once we change the account's username.
    • Direct form links (e.g. https://www.jotform.com/1234567890), however, will be fine.
    • The username must be at least 3 characters; maximum of 30.
    • Alphanumeric and underscores only. Spaces and dashes are not supported.

    Please provide your desired username and alternate names in case the proposed username is not available if you want to proceed.