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Nicole_CannonAsked on March 30, 2021 at 12:15 AM
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Sam_GReplied on March 30, 2021 at 8:10 AM
Hi Nicole_Cannon,
Upon checking, Stripe is not connected.
Once connected, let us know if the issue persists.
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Nicole_CannonReplied on March 30, 2021 at 3:22 PMHow should I connect to stripe? I have done so through the instructions provided by Jotform in the payment settings.
Please advise.
Thanks
Nicole Cannon
Financial Accountant
10 Phiney Place
, Ingleburn, NSW, 2565, Australia
02 9426 5223
Nicolec@bromic.com
www.bromic.com
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Nicole_CannonReplied on March 30, 2021 at 4:50 PM
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Nicole_CannonReplied on March 30, 2021 at 5:08 PM
I am still receiving the same error.
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Kat JotForm SupportReplied on March 31, 2021 at 12:51 AM
Hi there,
Happy to help!
Thank you for providing the screenshot: I can see that Stripe is connected here.
When do you receive this error? Is it upon submitting your form or immediately after connecting to Stripe?
We await your response.