Stripe Payment Jotform - I hav received an error on a jotform I have created using stripe. It is saying no API key has been provide however I have con

  • Nicole_Cannon
    Asked on March 30, 2021 at 12:15 AM
    Jotform Thread 3002260 Screenshot
  • Sam_G
    Replied on March 30, 2021 at 8:10 AM

    Hi Nicole_Cannon,

    Upon checking, Stripe is not connected.

    1617106157 606314ed97182 Screenshot 10

    Once connected, let us know if the issue persists.

  • Nicole_Cannon
    Replied on March 30, 2021 at 3:22 PM
    How should I connect to stripe? I have done so through the instructions provided by Jotform in the payment settings.
    Please advise.
    Thanks
    Nicole Cannon
    Financial Accountant
    10 Phiney Place
    , Ingleburn, NSW, 2565, Australia
    02 9426 5223
    Nicolec@bromic.com
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  • Nicole_Cannon
    Replied on March 30, 2021 at 4:50 PM

    1617137449 60638f295541e Screenshot 10

  • Nicole_Cannon
    Replied on March 30, 2021 at 5:08 PM

    I am still receiving the same error.

  • Kat JotForm Support
    Replied on March 31, 2021 at 12:51 AM

    Hi there,

    Happy to help!

    Thank you for providing the screenshot: I can see that Stripe is connected here.

    When do you receive this error? Is it upon submitting your form or immediately after connecting to Stripe?

    We await your response.