Password issue - ASAP!!!

  • Profile Image
    Ted 
    Asked on March 30, 2021 at 09:48 AM

    Hi,

    We changed the password because of lockout of account - too many wrong password attempts. Password was reset, but the computer (and another one at the site) where the lockout occurred are still not allowing us access to the account. Off-site and an ipad on site are allowing us access.

    Can someone please help?

    Thanks and take care,

    Ted

  • Profile Image
    Niko_N
    Answered on March 30, 2021 at 02:20 PM

    Greetings Ted,

    We apologize for the inconvenience.

    I've flushed login attempts for your account. Please clear browser caches and try to log in again.

    Thank you!