Unable to login to my account.

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    ebony 
    Asked on March 30, 2021 at 11:47 AM

    i cant login to my account and the password reset is not working

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    Basil_A
    Answered on March 30, 2021 at 06:36 PM

    Hi,

    I have checked your email address "glennkelly201@gmail.com" and it is under a guest account.

    It is not possible to reset the password of a guest account.

    You can create a new account with the same Email address.

    If you have a different account, can you provide the Email address or username for that account?

    Please let us know if you require any further assistance.