Password Update

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    Linda Curtis 
    Asked on June 01, 2021 at 09:13 PM

    I've requested a password update email and haven't received it.

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    Patrick_R
    Answered on June 02, 2021 at 01:12 AM

    Hello Linda! It seems that your account has been suspended. I've contacted the concerned team regarding this.

    I'll get back to you as soon as I hear from them.

    Thank you!

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    Patrick_R
    Answered on June 02, 2021 at 12:37 PM

    Hello! The team has unsuspended your account but we'll need the following information from you as you're using a copyrighted logo on your form:

    1. The URLs where the forms are being used/embedded.
    2. Their website or proof of affiliation to a legitimate institution.
    3. Share with us a document that will prove that they are authorized to offer such services.

    Please send this proof to reviewers@jotform.com with Thread #3134573 as the subject to avoid this problem in the future.

    Thank you!