Duplicate order/ edit page

  • sistercgreen
    Asked on June 2, 2021 at 7:50 PM

    1st question

    I continuously get duplicate submissions/orders. It happens at least every day I'm accepting orders? How can this be avoided since I am limited to my submissions

    2nd question

    I would like the edit page removed at the end of my Form. I have selected that it not be an option yet it continues to populate which causes confusion when my customers submit there orders. How can this be removed


    I appreciate you in advance

    Sister Green's

  • Mike_G JotForm Support
    Replied on June 3, 2021 at 3:55 AM

    One way you can prevent duplicate submission is to add a Captcha field on your form.

    Reference Guide: How-to-Add-a-Captcha

    Kindly give it a try and let us know if you continue to receive duplicate submissions even with the Captcha field added to your form.

    As for your other concern, I have moved it to a new ticket considering it is about a new topic.

    Here's the link to the new ticket: https://www.jotform.com/answers/3137563

    We will be responding to that ticket shortly. If you have any follow-up questions about the new topic, please refer only to that ticket to avoid confusion. 

  • sistercgreen
    Replied on June 3, 2021 at 1:16 PM

    I appreciate it.