Account Suspended: How can I enable my forms?

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    Asked on June 06, 2021 at 08:04 AM
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    Answered on June 06, 2021 at 08:12 AM

    Hi Mohsen,

    Please allow us some time to review your account. We will get back to you soon.

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    Answered on June 07, 2021 at 01:12 AM

     In order to reactivate your account, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector. Send these proofs to with Thread #(3143022) as your subject.

    We will let you know about the status of your account after a thorough review of your proofs.