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MooktzeAsked on June 7, 2021 at 5:22 AM
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Vick_W Jotform SupportReplied on June 7, 2021 at 6:42 AM
Hi there,
As per the billing records you previously had a Silver yearly subscription active in your account. When you downgraded to bronze yearly the unused time from your current subscription was used plus the remaining $29.60 got charged on your card.
You can check your latest invoice on the link below.
https://www.jotform.com/invoice?u=Mooktze&id=2021-06-07_05:13:29
Let us know if you have any other questions.
Thanks