Hello, I'm also having issues logging in.

Hello, I'm also having issues logging in. I'm responding here because I cannot seem to submit a support request from your home page. Every time I try to, when I hit submit it says, "Slow down, you're moving too quickly."

My password hasn't changed however last week, suddenly, I was not able to log in anymore.

I've tried clicking the "Forgot Password" button several times and no reset email has arrived in either my inbox or junk folder. Please help. I really need to log into my account.

Hi Bri, thank you for reaching us.

There is no account associated with the email address you used within this ticket. Are you perhaps referring to another account? Kindly share with us the possible usernames, email addresses, or one of the form URLs. We will help you trace back your account.

Hi Jessica,

Thank you for the quick response. The issue has been resolved. Turns out I was using the wrong email address. Wow, I feel silly. :-D

Best,

Bri

Hi Connie, thank you for reaching us.

I have moved your concern into a separate ticket. Kindly refer to the following ticket: https://www.jotform.com/answers/3185504. We will assist you there.