Submit button on form is not displaying properly

  • Tolk_Rebecca
    Asked on June 11, 2021 at 11:27 AM

    can you make it look better?

    intuitive photography school form

    Jotform Thread 3155586 Screenshot
  • Taylor JotForm Support
    Replied on June 11, 2021 at 1:12 PM

    Hello! 👋

    It looks like the custom button image URL is no longer live. If you go into the buttons properties (gear icon) in the form builder, there's section called Button Image. If you click Remove Image the custom image of the button will be removed.

    1623431129 60c397d9d68ab button Screenshot 10

    The URL that the button was pointing to is: http://69.195.124.110/~northwv2/wp-content/uploads/2013/05/paypal_button.gif Which appears to have been a PayPal button but now errors.

    If you'd like to use a custom PayPal branded button, PayPal has a page here where you can get those from. For instance, if you wanted to use a large PayPal button, just copy the button's image location and paste it into the Custom Image URL option.

    1623431419 60c398fbefb3f Screenshot 21

    Button URL: https://www.paypalobjects.com/webstatic/en_US/i/buttons/checkout-logo-large.png

    If you have any other questions or need help with anything else, please let us know!

    Thanks!

  • Tolk_Rebecca
    Replied on June 11, 2021 at 1:33 PM
    This is for stripe. Not PayPal. How do I fix for stripe?
    Warmly,
    Rebecca
    www.RebeccaTolk.com
    1-828-713-6553
    ...
  • Taylor JotForm Support
    Replied on June 11, 2021 at 1:41 PM

    Hello! 👋

    The process is the same as shown in my video, just click Remove Image in the button Properties and the button will revert back to the default styled button for your form. Stripe does have some brand assets available that you can add to your form at this link here if needed. You can upload images to your form by using the Image element if needed.

    1623433266 60c3a032544b8 Screenshot 10

    If you have any other questions, please let us know!

    Thanks!