Form not integrating with Hubspot

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    Green_Ray
    Asked on June 11, 2021 at 03:07 PM

    Hi there - we have a pilot of a form we've created and integrated into Hubspot that doesn't seem to be showing up in Hubspot. The form completes, but nothing shows up in Hubspot. I've done the integration for both and it seems to be setup properly - except for the results. The form is here: https://rjg.global/3u3DmZG.

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    Green_Ray
    Answered on June 11, 2021 at 03:13 PM

    I've tried to find it by searching and don't see it either.

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    Mike_G
    Answered on June 11, 2021 at 08:04 PM

    We would like to apologize for any inconvenience. I have tested the issue you are reporting on a cloned version of your form but I was not able to reproduce it.

    I have also set up the Hubspot integration liked this on the cloned version of your form:

    1623454874_60c3f49a8b6a1_zt210611_194103

    Here's the detail of a sample submission:

    1623454929_60c3f4d11e47c_

    The data showed up in my Hubspot account as expected:

    1623454888_60c3f4a881f8b_zt210611_193800

    May we ask that you tell us where or how exactly you are viewing the submission in your Hubspot account, please?

    We will wait for your response.

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    Green_Ray
    Answered on June 11, 2021 at 08:11 PM
    Thank you for your response. I’m completing the form and then searching for
    the info that I put in the form to test. Perhaps it’s a Hubspot issue, or
    easier / cleaner to just build it in Hubspot directly. Thank you for your
    help.
    ...